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Return Policy


Since our product is customized specifically to your size we do not offer returns.

If you face sizing issues you can courier back the goods to us, and we will rectify the piece and courier it back to you.

Our policy lasts 15 days. If 15 days have gone by since your delivery, and you have not mailed or called us to register your complain with the piece, then, we will not be able to address your concern.

To be eligible for a sizing correction, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

To complete your return, we require a receipt or proof of purchase.

Sale items 

Only regular priced items may be sized, unfortunately sale items cannot be customized to size.

Exchanges 

We only replace items if they are defective or damaged.  If you need to exchange it send us an email at milkdesignshop@gmail.com and send your item to: Milk Design Shop, Next to YMCA, Christianpara, Sambalpur 768001 ODISHA

Shipping

To return your product, you should mail your product to :

Milk Design Shop, Next to YMCA, Christianpara, Sambalpur 768001 ODISHA

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.

 

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.